Privacy Policy

Last updated: 25 July 2026

Who we are

This international website is operated by Promavtomatyka, Ukraine. Privacy-related requests can be sent to international.trade@pa.ua.

Information we collect

When you submit an inquiry, we collect the information you provide: your name, company, email address, phone or WhatsApp number if provided, country, inquiry type and message. We may also receive technical information required for security and delivery of the website, such as an IP address, browser information, access time and server logs.

Why we use this information

• To respond to product, partnership and technical inquiries
• To prepare quotations and discuss delivery or engineering requirements
• To protect the website and prevent abuse
• To comply with applicable legal obligations
• To improve the website when optional analytics consent has been given

Legal grounds

Depending on the context, processing is based on your request before entering into a contract, our legitimate interests in operating and protecting our international business, compliance with legal obligations, or your consent for optional processing.

Sharing and international transfers

Information is available only to personnel and service providers who need it to handle the inquiry or operate the website. Hosting, email and technical providers may process data on our behalf. Because this is an international business website, communications may involve recipients in different countries when required to answer your request. We do not sell personal data.

How long we keep information

We keep inquiry records only for as long as reasonably necessary to respond, manage the business relationship, meet contractual or legal requirements and resolve disputes. Security logs are retained for a limited operational period.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal data, object to certain processing, or withdraw consent. You may also lodge a complaint with the competent data-protection authority. To make a request, contact international.trade@pa.ua. We may need to verify your identity before acting on a request.

Security and updates

We use reasonable organisational and technical measures to protect submitted information. No internet transmission can be guaranteed completely secure. We may update this policy when the website, services or legal requirements change; the current date will appear at the top of this page.